FAQ

Shipping & Delivery

Q: Do you offer free shipping?
A: Yes! We offer FREE Standard Shipping on all orders, with no minimum purchase required.

Q: How long will shipping take?
A: Processing takes 1–3 business days. Once shipped, delivery typically takes 7–12 business days to the USA, Canada, UK, and Europe.

Returns & Refunds

Q: What is your return policy?
A: We offer a 30-day return policy for unused items. Just contact us to start a return.

Q: What if my crystal arrives damaged?
A: If your item arrives damaged, simply email us a photo of the item and packaging within 48 hours of delivery, and we will send a replacement or issue a refund immediately.